CONFLICT RESOLUTIONAND CREATIVE PROBLEM SOLVING

MINIMISE UPSETS, OPTIMISE OUTCOMES

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Conflict resolution

Style guide

Every conflict management style has a time, a place and a likely outcome

CONFLICT RESOLUTION

CONFLICT STYLE ASSESSMENT

Explore comparisons in frequency between:

  • Asserting
  • Submitting
  • Delaying
  • Compromising
  • Collaborating

The NEURO-M Conflict Style Assessment has proven to be an invaluable recruitment and career planning resource.

CONFLICT RESOLUTION

ADAPTIVE CONFLICT RESOLUTION TRAINING

NEURO-M Conflict Resolution Training empowers participants to make choices about how they turn differences into assets, not arguments. Learn:

  • The neurobiology and underlying causes of conflict
  • The 5 styles of coping with interpersonal differences
  • Skills in diffusing and calming
  • How to embrace differences to get better outcomes by every measure
  • Design a personal development plan tailored to your goals and priorities
CONFLICT RESOLUTION

IT’S NORMAL FOR PEOPLE TO GET UPSET

Few of us enjoy disagreements, but we can easily find ourselves in upsetting ones. There are compelling reasons for that.

  • We see different information, or process similar information differently.
  • Our brains are not wired to differentiate truths from assumptions.
  • Our truths are a “part of us”, so attacking a belief is to attack the person
  • Status and self-esteem are linked to feeling and appearing “right”.
  • Neurobiologically, the more we argue, the “dumber” we get.

NEURO-M conflict resolution techniques are based in science and extensive professional experience

CONFLICT RESOLUTION

A BETTER WAY OF THINKING

How we think about people, situations and ourselves changes how we approach conflict.

  • Are differences in views a threat or a resource?
  • How can differences best be offered or taken?
  • Are we as defined by “rationality” as we think?
  • Does an argument reflect its underlying concerns?
  • What is an ideal positive outcome?

The NEURO-M approach to conflict management enhances relationships, personal wellbeing and practical outcomes.

CONFLICT RESOLUTION

SUPERIOR PERSONAL & PROFESSIONAL OUTCOMES

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